Joya888 Terms & Conditions — Please read before using our services

Joya888 (or "we", "us") is an online betting and gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the website joya888.bet.

By accessing our website, creating an account, or using any of our services, you are considered to have read and accepted these terms and conditions in full.

Joya888 reserves the right to update these Terms at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

A personal account is required to place bets on joya888. You must provide accurate and complete information during registration. joya888 reserves the right to close any account found to have been created with false or incorrect details.

One Account Policy

Each individual may only create one account. If the same person is found to have created multiple accounts, all accounts will be terminated and all balances will be forfeited.

• Please provide your correct name, date of birth, and mobile number at the time of registration.
• Keep your account password strictly confidential — do not share it with anyone.
• Allowing any third party to access or use your account is strictly prohibited.
• Buying, selling, or transferring accounts is strictly prohibited.

Joya888 is strictly for users aged 18 and above. Creating an account or placing bets on behalf of anyone under 18 is completely prohibited. joya888 is fully committed to protecting minors.

Joya888 may request a national ID or other government-issued identification to verify your age at the time of registration or at any later stage. joya888 reserves the right to withhold withdrawals until verification is complete.

Deposits and withdrawals on joya888 are available via Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit: ৳200
• No additional charges apply to deposits.
• Deposits are generally credited to your account instantly.
• Deposits from third-party mobile numbers will not be accepted.

Withdrawal Rules

• Minimum withdrawal: ৳500
• Withdrawals are typically processed within 5–30 minutes.
• Withdrawals can only be made to the registered mobile number.
• Wagering requirements must be met before bonus funds can be withdrawn.

Your account must have sufficient balance before placing any bet on joya888. Once a bet is confirmed, it cannot be cancelled — regardless of internet issues or any other reason.

Minimum & Maximum Bet

• Minimum bet: ৳50 (৳100 on select markets)
• Maximum bet: varies by market and event.
• Joya888 reserves the right to limit or refuse any bet.

Match Cancellations & Result Disputes

If a match or event is cancelled, the stake for that bet will be refunded. In accumulator bets, a cancelled match will be excluded and the remaining odds recalculated accordingly. joya888's decision is final in any dispute regarding results.

Fraudulent Bets

Any account found to have placed bets through match fixing, use of insider information, or any other fraudulent means will be immediately terminated and all winnings will be forfeited.

Joya888 offers Welcome Bonuses, Reload Bonuses, Cashback, and other promotional deals from time to time. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

• New users can receive up to a 100% bonus on their first deposit.
• The first deposit must be made within 72 hours of registration to claim the bonus.
• To withdraw bonus funds, the total combined amount of deposit and bonus must be wagered 5 times.

General Bonus Rules

• The same person may not claim the same bonus more than once.
• Bonuses are generally valid for 30 days. Any unused bonus will expire at the end of this period.
• Winnings earned from bonuses require the wagering conditions to be met before they can be cashed out.
• Joya888 reserves the right to modify or cancel any bonus offer.

Joya888 is a strong believer in responsible betting. We want our users to treat betting as a form of entertainment — not as a reliable source of income.

• You can set your own deposit limit.
• You have the option to set weekly or monthly bet limits.
• Self-exclusion (from 1 week to permanent) is available upon request.
• If you experience any issues, please contact our support team.

For help with any betting-related issues, contact our Responsible Play Visit the page.

Joya888 may suspend or permanently close an account without prior notice for any of the following reasons:

• Providing false or inaccurate personal information.
• Creating or operating multiple accounts.
• Misuse of bonuses or promotions.
• Fraudulent or suspicious betting activity.
• Suspicion of money laundering or illegal transactions.
• If the user is found to be under 18 years of age.
• Abusive behavior toward joya888 staff.

You may request to close your account at any time. If you have a valid balance at the time of the request, you will be given the opportunity to withdraw it.

Joya888 takes your personal data privacy seriously. We never sell your information to third parties. For full details on how we collect, store, and use your data, please refer to our in the Privacy Policy available.

• All data is stored with SSL encryption.
• Payment information is processed directly by the mobile banking provider.
• We may use your information for marketing communications — you can opt out at any time.

Joya888 is not liable for any losses resulting from technical errors, server downtime, or internet connectivity issues on the platform. We always strive to maintain uninterrupted service, but occasional disruptions due to technical reasons may occur.

Betting is a risky activity. You place bets at your own discretion. joya888 is not liable for any losses you incur.

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